Our policy is to protect your right and guarantee your satisfaction with the service(s) that we provided It is not effected to your rights under Consumer Right Act 2015
 

To allow us to provide a quality service as efficiently as possible, you need to :
1. Ask for the service which you would like to have.
2. Whilst receiving any service please provide our staff with your feedback and or comments on their services so our staff can satisfy your requirements straight away.
3. Inform the staff /salon manager immediately if you have any concern relating to the salon, the staff, or any service.
4. Inform the staff /salon manager immediately if you have any concern that you have any infection or any other abnormal reaction or condition with respect to your nails.
5. We hold no responsibility for the loss of your personal belonging while you are having the treatment at our salon.
6. Please do not touch any of the salon equipment. If handled wrongly, it can be very dangerous e.g. nail drills

GUARANTEE
1. Traditional polish services are not guaranteed.

2. Any breakages, tears, and corner breaks that happen within the first Week of completion will be repaired 

REFUND
No cash refunds will be given after you have left the salon. As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to your nails.
1. If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.
2. No refund will be given because you have simply changed your mind.